Organizational Culture

Which companies attract new employees when job offers are made?
What makes an employee of a company continue to stay there?
What makes an employee recommend his company to others to join?
What makes an employee look for the earliest opportunity to leave?

The answer to the above questions lies only in two words: The Organizational Culture.

The concept of Organizational Culture is hard to define. But this concept can easily be sensed. The employees, the customers, all stakeholders, the bankers, the investors, the suppliers, the auditors, the attorneys, and everyone associated with the company can sense the culture very well.

From the Top: The organizational culture emanates from the top, from the founders too. It depends on their ethical behavior, integrity, their honesty, their impartiality, their disciplined way of working, their attitude toward servant leadership, and their morality.
Qualities of the Top: The top bosses create an aura of service mentality, liberal attitudes, fighting spirits, generous temperaments, and transparency. These qualities percolate directly on all the employees and the culture is evidently felt throughout.
The culture everywhere: This culture can be felt the moment one enters their office. Right from the reception desk to the hall where the employees are seated, to the cabins where the executives are present, and in all the places of their facilities, one can sense the air of superior culture and discipline.
Harmony everywhere: In these companies, innovations are encouraged, creativity is appreciated, the use of updated technology is applauded, the employees are recognized, and all employees are at ease with one another, communicating well and creating an atmosphere of harmony and friendship.
Happiness all around: Happy employees create happy customers, and the revenue from sales goes up high beyond expectations. The business thrives.
Greet and Meet CEO: We have read about a humble founder of a chain of stores, who on some days stood at the entrance of the store and greeted the incoming customers. The culture is evident there in servant leadership.
Bag Handler CEO: We also have known about a humble CEO who goes to assist the ticketing clerk and functions as a bagger occasionally to appreciate the work done by the baggage handler of the airlines. The service is predominantly excellent there.
Inefficiency not tolerated: No employee will dare do anything wrong in such companies. A minor mistake in the machine shop, a tiny error in the assembly line, or a small adjustment in the design work, nothing will pass through even though these errors are not obviously noticeable.
Quality: The quality culture is imbibed in everyone in the company and that is what is desired. We respect such organizations of quality culture.
Hiring and Firing if needed: Great care is applied while new hiring is done. The HR team does a thorough background check on the new hires. If due for some reason one is hired in a hurried manner, he/she is removed from the team when HR finds out that the person is a misfit to their culture.
Good to Great: It is very much apt to say that it is the culture of the company that makes an organization from Good to Great.